We wants you to be 100% satisfied with your purchase, and our return and exchange policies help to ensure just that.

If you receive an item that doesn't fit, we'll carry out our Promise:

Return the incorrectly sized item before 90 days from the shipment to you, and we'll cover the return shipping to get you the size you need. 
If you receive an incorrect or defective item, we'll make it right and take care of the shipping:

Return incorrect, flawed, or damaged items before 90 days from their shipment to you, and we'll cover the return shipping to get the product you wanted in your hands.
If you want to return an item for a different reason, we've got you covered:

Returns processed prior to 90 days from shipment to you are refunded in the form of the payment used on the original order or, if you request, as a Gift Card. They'll include product and tax amount only. For credit card refunds, allow 1-2 billing cycles for the credit to appear on your statements.
Returns received more than 90 days after date of shipment will not be accepted and will be returned to sender.

Please Note:
Please enclose a copy of the original invoice or packing slip.  Returns that do not include a copy of the original invoice or packing slip will not be accepted and will be returned to sender.
If you're the recipient of a gift and want to return or exchange an item, please provide your full name, shipping address, and email address (if available).
Exchanges processed prior to 90 days are subject to availability. If the item you requested for an exchange is no longer available, a refund will be processed, as explained above.
Return/exchange merchandise must be unworn and in new condition with original tags.
Items not being exchanged will be refunded the full price minus a $6.99 restocking fee.
We cannot accept COD returns.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Return Announcement
① Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on earrings, lingerie, underwear, swimwear.
Please send the item(s) back to us through a local post office instead of express services like DHL, UPS, TNT, and FEDEX. By choosing one of the above-mentioned fast delivery options you might incur in import taxes and the delivery might be delayed due to the customs clearance process. We will only arrange a replacement or issue a refund after we receive and inspect the returned item.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Please allow 2-3 weeks from the time you mail your return for it to be processed. We will send you an email once your return request has been successfully processed.
 For orders shipped to Brazil or Russia, you can contact our customer service and request a return of your purchase within 40 days after shipment. We reserves the right to final decision on the interpretation of these return policies.